Refund Policy
Last updated: 2026-10-25
1. Scope and current availability
These terms apply to future paid BreedPicks subscriptions once live checkout opens. Live payment is currently unavailable; Test transactions do not create real charges, cash refunds or Production entitlements.
2. 14-day request window
Within 14 days after payment, if no paid generation allowance from that payment has been used, you may request a full refund by contacting support@breedpicks.com.
3. Used paid allowance and exceptions
If paid allowance has been used, voluntary refunds are generally unavailable. Mandatory statutory rights and exceptions for service faults remain available. Failed generations use no allowance. Requests are reviewed individually.
4. Cancellation and renewals
Users may cancel at any time. Cancellation preserves access through the paid period, does not automatically produce a prorated refund, and stops subsequent renewal charges after it becomes effective. A cancellation request and a refund request are separate actions.
5. How to request a refund
Email support@breedpicks.com with your account or purchase email, order reference, payment date and reason. Never send a full card number or password. We review eligibility and exceptions with the payment provider; no response or settlement time is guaranteed.
6. Effect of refunds and statutory rights
A full refund of the current period immediately ends its Pro access and unused allowance, preserves historical usage, and triggers cancellation of future renewal. A partial refund is recorded for manual review without automatically changing access or allowance. This policy does not limit mandatory consumer rights.